Returns

To complete your return, we require a receipt or proof of purchase.

 

We have a 30 day returns policy. After 30 days, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at deirdre@fluttertree.ie and send the item(s) back to Flutter Tree, 20 Kilmore Road, Artane, Dublin 5, Ireland D05C2P8.

 

Shipping costs are the customers responsibility for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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